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The assertion that verbal explanations of a procedure help patients remain calm is accurate, so the correct response would be that it is true. Providing thorough verbal explanations has been shown to alleviate anxiety and improve the overall experience for patients undergoing medical procedures. When patients are informed about what to expect, they feel more in control and less fearful of the unknown. This transparency fosters trust between the healthcare provider and the patient, which is essential for effective care.

While some might believe that verbal explanations are only beneficial for simple procedures, the reality is that even complex procedures can be made more manageable through clear communication. Similarly, while a patient’s disposition may influence their response to verbal explanations, it is a general principle in patient care that information reduces anxiety, regardless of individual temperament.

Therefore, the idea that verbal explanations do not help calm patients overlooks the fundamental role that understanding and communication play in the healthcare setting.