What is a proper response when a patient does not understand their care instructions?

What is a proper response when a patient does not understand their care instructions?

• A. Ignore their questions
• B. Repeat the instructions calmly
• C. Change the subject
• D. Ask them to leave

Answer: (B)

Repeating the instructions calmly is a proper response when a patient does not understand their care instructions. Clear communication is essential in healthcare settings, as patients need to grasp their care instructions to manage their health effectively. By calmly repeating the instructions, you validate the patient's concerns and ensure they have the opportunity to gain clarity on what is expected of them. This approach encourages an open dialogue, allowing the patient to ask further questions if needed, ultimately fostering trust and understanding. Choosing to ignore the patient's questions would likely leave them feeling unsupported and confused. Changing the subject would not address the patient’s needs for clarification and could make them feel dismissed. Asking the patient to leave would be both dismissive and unprofessional, showing a lack of empathy and care for their well-being. Therefore, calmly repeating the instructions supports effective communication and helps ensure the patient comprehends their care plan.

Repeating the instructions calmly is a proper response when a patient does not understand their care instructions. Clear communication is essential in healthcare settings, as patients need to grasp their care instructions to manage their health effectively. By calmly repeating the instructions, you validate the patient's concerns and ensure they have the opportunity to gain clarity on what is expected of them. This approach encourages an open dialogue, allowing the patient to ask further questions if needed, ultimately fostering trust and understanding.

Choosing to ignore the patient's questions would likely leave them feeling unsupported and confused. Changing the subject would not address the patient’s needs for clarification and could make them feel dismissed. Asking the patient to leave would be both dismissive and unprofessional, showing a lack of empathy and care for their well-being. Therefore, calmly repeating the instructions supports effective communication and helps ensure the patient comprehends their care plan.